Shipping policy

ORDER PROCESSING:

Please allow up to one week (5 business days) to process your order. Expect an email within 1 day  of shipping to let you know your order is on the way! 

STORE PICKUP - Contact Chris@beehappycandles.net to arrange a studio visit. 

LOCAL DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 30 miles of our studio. If the local delivery option does not show up during checkout, your order is not eligible for local delivery. 

When your order is ready for delivery, you will receive an email with real-time tracking information. 

DOMESTIC SHIPPING RATES AND ESTIMATES: 

Shipping charges for your order will be calculated and displayed at checkout. 

INTERNATIONAL SHIPPING:

We do not ship outside of the US and its territories at this time.

REFUNDS,, RETURNS AND EXCHANGES 

We accept returns up to 30 days after delivery date, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at support@email.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at support@email.com.